Terms of Sale
Ordering
You are responsible for supplying all required information when submitting an order, including complete name, shipping and billing address (no P.O. Boxes), telephone number, valid e-mail address, and valid payment method. No responsibility is assumed for misdelivery due to incorrect information supplied by a customer. JK Adams Photography reserves the right to refuse or cancel any order at any time, in which case the customer’s sole remedy is a refund of any payment(s) made for such order.
Payment
Payment for any order must be made at the time the order is placed. You may pay for your order by credit card, PayPal, or other services we may in future choose to accept. In the event of a stopped payment, disapproved charge or other failure to submit pre-payment, JK Adams Photography shall have the right to cancel the order or, if already shipped, to seek payment and hold customer responsible for any and all costs of collection, including but not limited to reasonable attorneys’ fees, as well as to charge interest at the rate of 1.5% per month (or the highest allowable rate by law if less than 1.5% per month) until payment is made.
Changes
Due to the nature of our artworks production, changes cannot be made once your order is placed.
Digital Items – Printable Files
Digital items such as printable files can be printed for personal use only. Reselling of printed work and/or digital files is strictly prohibited. Digital files cannot be altered in any way. This includes removal of artist signature on print file.
Digital files and/or printed work CANNOT be used in commercial applications or marketing materials.
Any breach of these terms will result in legal action.
Return Policy
Damaged Items
Paper Prints: Please inspect your paper prints within 14 days of receipt. If you prints arrive damaged, please notify us immediately and we will send a replacement. Damaged return requests on paper prints made after 14 days of tracking indicated receipt will be denied.
Canvas, Metal, & Acrylic Prints: Please inspect your works within 7 days of receipt. These works are made to order and shipped directly from the print maker to the customer. Due to the nature of this process, replacing these works can take up to several weeks. Return requests made after 7 days of tracking indicated receipt will be denied.
Limited and Open Edition Artwork
All JK Adams artworks are custom made to order. As such, we are unable to change your artwork once order is placed. Returns and refunds are NOT accepted on these works unless damaged upon arrival. See above.
Gifts and non artwork items
If you are unsatisfied with your purchase of non artwork items, you may return them within 14 days of receipt and receive a refund minus 15% restocking fee. (customer is responsible for return shipping costs). Items must be returned in like-new condition.
Digital items – printable files
All sales on digital goods and printable files are final. No refunds will be given on these items.
Exclusion from Returns
If your use of our site or services has been terminated for violation of these Terms of Sale or our Terms of Use, we may refuse to accept any returns from you.